Mobile / Live
These terms set out the rules that apply when you access x168, use your account wallet, place transactions via Boost or Bank Transfer, and browse the game floor. Access is available where local law permits — read these terms before you proceed, as they form the basis of your relationship with us.
By creating an account and logging in to x168, you confirm that you have read and accepted these terms in full. They govern every action taken through your account — from wallet top-ups using Boost or Bank Transfer to browsing the live casino floor, slots, and sportsbook. Where any section of these terms conflicts with local law in your eligible region, the applicable local requirement takes precedence. We may revise these terms from time to time; when we do, the updated version replaces the prior one and will be reflected in your account dashboard after login. Continued use of the account following a revision means you accept the updated terms. These terms do not affect rights you hold under the laws of your jurisdiction. Eligibility to access x168 depends on local law and is available only in regions where such access is lawfully permitted. If you are unsure whether access is permitted in your location, do not proceed until you have checked the applicable rules. Certain sections of the platform — including specific game categories, payment rails, and account features — may carry their own supplementary conditions that sit alongside these general terms.
Boost top-up transactions are subject to these terms and any processing conditions published at the point of deposit. Confirm the amount and destination before submitting.
Bank Transfer withdrawals and deposits are processed according to these terms. Verification steps shown in your account must be completed before a transfer is actioned.
Touch 'n Go eWallet activity on your x168 account falls within the scope of these terms. Check your wallet app for any limits that apply on that side of the transaction.
DuitNow transfers linked to your account are subject to these terms alongside the DuitNow service conditions applicable in Malaysia.
Not every interaction on x168 falls under the same set of rules. Understanding what these terms do and do not cover helps you know where to look when a question arises about your account, a transaction, or the content you access.
Your login credentials, account registration, and session activity on x168 are fully within scope. These terms govern how you open, maintain, and close your account, including identity verification steps shown during onboarding.
Deposits and withdrawals processed through your account wallet — including Boost and Bank Transfer — are covered by these terms. The specific fields, limits, and confirmation steps shown during each transaction are part of that process.
Game content available in the lobby — slots, live casino tables, and sportsbook markets — is governed by these terms alongside any game-specific conditions. Content availability varies by region and depends on local law.
Payment providers, game studios, and external platforms that connect to x168 operate under their own terms. We are not responsible for conditions imposed by those third parties; review their terms separately.
These terms are not just obligations — they also set out concrete things you can do to manage your relationship with x168. You have the ability to review your transaction history at any time through the account dashboard after login; each record shows the method used, the amount, and the status. If any account detail — your registered contact information, preferred payment method, or linked wallet — is incorrect, you can update it through the account settings page. Raising a question about how these terms apply to your account is straightforward: use the support channel that suits you, and a member of the team will respond. If you believe a transaction has been processed in a way that does not match what these terms describe, flag it to support with the relevant record reference from your dashboard. We aim to acknowledge every query and work through it with you.
Your full deposit and withdrawal history is available in the account dashboard. Each entry includes the payment method — Boost, Bank Transfer, or another configured rail — plus the amount and current status.
Update your registered email address, phone number, or linked payment details through account settings. Some changes require a verification step shown on the settings page.
If a clause in these terms is unclear, contact support with the specific section or scenario in question. We will respond with the applicable explanation for your account situation.
To close your account or request changes to how your data is handled under these terms, submit a request through the support channel. The steps required will be shown once you make contact.
If a section of these terms raises a question about your account, your wallet balance, or how a transaction was handled, the fastest path is direct contact. Use whichever channel fits the urgency of your situation — our team handles terms-related queries alongside account and payment questions.
Open the chat widget from any page after login to reach the support team with a terms or account query. Describe the specific clause or transaction at issue for a faster response.
Send a detailed terms query by email. Include your account reference and the section of the terms you are asking about. Written replies give you a record to refer back to.
The help centre covers common terms questions around account access, transaction processing, and wallet use. Search by topic before raising a direct query to see if the answer is already there.
Maintaining the integrity of your account and the data associated with it is a core part of how x168 operates. We hold account information for as long as it is needed to support your active use and to comply with applicable legal retention requirements in Malaysia. Cookie use on the platform is disclosed in our Cookie Policy, accessible from the footer; you can adjust browser-level cookie preferences at any time. Account security relies on the credentials you set at registration — keep them private, and do not share login details with anyone. If you believe your account has been accessed without your knowledge, contact support immediately through the live chat or email route shown on this page. Requests to correct or remove account data should be submitted in writing through the support channel; we will confirm the steps that apply under local law once we receive your request.
Account and transaction records are held for the period required under applicable Malaysia law and our internal retention schedule. Once that period lapses, data is removed from active systems in line with our internal policy.
Cookies used on x168 are described in the separate Cookie Policy linked in the site footer. Functional cookies are necessary for account sessions; you can manage analytics and preference cookies through your browser settings.
Your account password and any one-time verification codes sent to your registered contact are your responsibility to protect. We will never ask for your password through chat or email. Report any suspicious access via live chat right away.
To correct inaccurate account data or request its removal, submit a written request to our support email. We will confirm the available steps and the applicable legal framework for your Malaysia account.
The questions below cover what account holders most often ask when reading through the x168 terms and conditions. If your question is not here, contact support with the specific clause or account scenario.
These terms take effect the moment you complete account registration on x168. They apply to every session, transaction, and interaction with the platform from that point forward — including deposits via Boost or Bank Transfer and any game activity in the lobby.
We may update these terms when needed. When a revision is made, the updated version becomes the active set of terms. The current version is always accessible from your account dashboard after login. Continuing to use your account after a change means you accept the updated terms.
Your full deposit and withdrawal records are available in the account dashboard after login. Each entry shows the payment method used — Boost, Bank Transfer, or another configured option — along with the amount, date, and current processing status.
Where any provision in these terms is inconsistent with applicable local law in your eligible region, the local legal requirement takes precedence for that provision. The rest of the terms continue to apply. Access to x168 is only available where local law permits it.
Contact our support team by live chat or email with the specific clause or transaction you are asking about. Include your account reference to speed up the response. Written email queries give you a record of the exchange, which is useful for terms-related questions.
Submit a written request through the support email channel. Describe the data you want corrected or removed, and include your account reference. We will confirm the steps available under the applicable Malaysia legal framework and respond with the process that applies to your account.